Data Protection Policy
Your information: With every transaction, we collect the personal information you give us, like your name and address, and email address in order to ship your items and send you a receipt of purchase. This data is not used for any other purpose.
Email Marketing: If you opt-in and give us your permission then we may send you emails with news about our products, workshops and other updates. If you decide to opt-out so you no longer receive these updates, simply unsubscribe at the bottom of the email, update your preferences or you can email us as humelooms@gmail.com and you will be removed from our mailing list. Our mailing list is hosted by Mailchimp which stores your name, email, IP address, cookies you can unsubscribe, delete your personal information at anytime. For more information about mailchimp uses please click here https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts
Squarespace: Our website is hosted by Squarespace. Squarespace provide us with our online e-commerce platform that allows us to sell our products to you and is fully compliant with GDPR, under EU data privacy law.
In accordance with GDPR, Squarespace is in certified compliance with Privacy Shield and your data is stored in their data storage, databases and the general Squarespace application on a secure server behind a firewall.
Cookies: When you visit our website, Squarespace place cookies on your browser to help our site run more effectively and provide the best experience for you. On arrival to our site we will inform you and ask for your consent. For more information on the cookies that Squarespace uses, please click here https://support.squarespace.com/hc/en-us/articles/360001264507-About-the-cookies-Squarespace-uses
Payment: Both of Squarespace's payment processors, Stripe and PayPal, are PCI-DSS compliant. Sensitive card data is never handled by Squarespace and goes directly to the payment processor's service. Vanderhume or Squarespace do not have access to this information.
Third-Party Services: Any third party services used by us, such as payment processors, will only collect and use your information to the extent necessary to allow them to perform the services they provide to us. They have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
If you have any questions about our data protection policy and can't find what you're looking for here, then please email us at humelooms@gmail.com
Privacy policy
When you visit my website to view pages, download forms etc. We automatically store only the following information:
the domain name (if available) and IP address from which you accessed our site
the date and time you visited
the pages you viewed
the type of browser and operating system you used.
This information enables me to analyse usage of the site and help to improve the website. This monitoring does not include personally identifiable information. Most web site servers on the Internet will store this information every time you visit their site. Personal information collected from users of this site will not be disclosed to third parties. Information will not be sold, shared or rented to any person, persons or organisation.
Data protection – privacy notice
We will process your personal information appropriately and legally in accordance with the Data Protection Act 1998, the National Fraud Initiative and other relevant legislation. The details you provide will be held in a secure system or database and will only be shared with other organisations where the law allows.
You should be aware that we may be required to disclose your personal information without your consent for the purposes of preventing or detecting crime/fraud or apprehending and prosecuting offenders (for example to the Police, Cabinet Office or Department for Work and Pension or as part of the National Fraud Initiative) or where there is a statutory duty to do so.
For more information follow the link to read our National Fraud Initiative page.
How information used is protected
We take our legal and professional obligations to protect the confidentiality of personal information very seriously. As well as limiting the amount of personal information held, I make sure that staff can only see information that is essential to their job. Some of the personal information used is held on paper and some is held on computers. In both cases, there are processes to securely protect these records and to permanently delete any information that is no longer needed.
Who we share information with
information is never published that could be used to directly identify an individual. I only share information about individuals when the direct consent of individuals has been obtained or when there is a clear basis in the law for that information to be shared.
Further queries
Data protection act and personal information
If you want to know what personal information Alice Hume has of yours, please contact humelooms@gmail.com
Contact us
If you have any further queries please email Alice at humelooms@gmail.com,
Cookie Policy
EU cookie directive
The law relating to cookies has recently changed. The Information Commissioner’s Office has issued guidance on the changes and Alice Hume is committed to revising the cookie policy in order to adhere to the directive. Like many other websites we use cookies on our site. A cookie is information that a website puts on the hard disk of your computer so, for example, it can help personalise your visit by remembering who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie and a value, usually a randomly generated unique number. We have investigated the use of cookies on our websites. To the best of my knowledge, cookies from these sites are only used to enhance your experience of our websites, to enable specific features to function and to enable us to gather statistics about the way you navigate our sites so we can improve them. Our use of cookies falls into two categories:
Session cookies
These are temporary cookies that remain in the cookie file of your browser until you have left the site. This information is not stored after you have left the site.